Frequently Asked Questions

• How do I access the Stop Smoking Service?
  • You can contact the service by telephoning 0845 603 2166 - this is charged as a local call from landlines.
• How does the Stop Smoking Service work?
  • The Service offers free, friendly and flexible programmes of stop smoking support from a range of venues across North East and North Lincolnshire, during the day and in the early evening throughout the week (Monday to Friday). For full details of your nearest programme contact the service on 0845 603 2166.
• How long do appointments last?
  • For your first appointment we ask that you allow at least one and a half hours. Your subsequent appointments should last no more than an hour.
• How often do I have to attend?
  • Attendance is on a weekly basis. The number of weeks depends on your treatment regime, but it will be for at least 4 weeks after your quit date (the date you stop smoking).
• I don't want to attend the programme. Can't I just get the patches?
  • The supply of medication is dependent on weekly attendance. The Service is provided free of charge to help and support you in stopping smoking, and it is recognised that you are 4 times more likely to succeed in your quit by attending local Stop Smoking Services.
• What happens if I can't keep my appointment?
  • You should contact the Service or your specialist practitioner, and we will assist you to make an alternative appointment or arrangements.
• I've heard you provide medication and treatment is this correct?
  • Your practitioner will discuss your specific needs at your first appointment and explain the options available to you.